Much of this information is readily available in the public domain. Other information may be simply stolen from an unsecure mailbox, or obtained through fraudulent means such as “phishing” on the internet. Phishers attempt to fraudulently acquire sensitive information, such as usernames, passwords and credit cards details, by masquerading as a trustworthy entity in an electronic communication. eBay and PayPal are two of the most targeted companies, and online banks are also a common targets. Phishing is typically carried out using email or an instant message, and often directs users to give details at a website, although phone contact has been used as well. Once a person logs in to the phony site, the log-in information is captured and used by the thieves to access the real account on the real site.
Still other thefts involve tricking computer users to unwittingly download viruses or spyware by pretending to offer (ironically enough) free software that will improve their computer’s security. Once installed, these programs secretly transmit data (such as usernames and passwords) to the thieves, who are often overseas. These are just a few examples of how identify theft can take place, but approaches are always evolving so it pays to be skeptical and vigilant before providing any information to an unknown source, whether by phone, internet or in person.
The ease and speed with which identify theft can be accomplished, the losses that result, and the complexity and time required to stop the activity, are costly and nerve-wracking. Actual losses are seldom recoverable; furthermore, they are greatly exacerbated by the huge ongoing stress and hassle.
What should you do?
At a minimum, please consider the following that have been recommended by the U.S. Postal Inspection Service:
- Secure your mail by either obtaining and installing a secure mailbox (if you do not currently have a slot in your door or garage door) or re-routing your mail to a P.O. Box.
- Use a paper shredder to shred all personal documents before throwing them away, including the pre-approved junk mail you receive.
- Remove yourself from marketing lists by contacting the Mail Preference Section, Direct Marketing Association, P.O. Box 9008, Farmingdale, N.Y. 11735, (212) 768-7277, (www.dmaconsumers.org/offmailinglist.html).
- Regularly check your credit report at one of the three major credit agencies:
1. TransUnion, 800-888-4213 (www.tuc.com); or
2. Experian, 888-EXPERIAN (www.experian.com); or
3. Equifax, 800-685-1111 (www.equifax.com). - Use extreme caution about providing personal information when using the Internet. Do not download unknown programs or respond to unsolicited email notices. Links provided in email notices can be made to appear legitimate, such that the web address that is displayed in the link is not the one to which the link is connected. Scammers have been known to create elaborate duplicates of legitimate sites just for the purpose of collecting account information. If you aren’t sure about an emailed account notice, just ignore the link in the email and go directly to site on your own.
I am not suggesting that you become obsessive or paranoid, but a few relatively simple steps will go a long way towards protecting yourself. For further information, check out the U. S. Postal Inspection Service brochure and website.
Brochure (www.usps.com/cpim/ftp/pubs/pub280.pdf )
Website (www.usps.com/postalinspectors/)
The Financial Pragmatist
Libby Mihalka
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